You have unique skills, a distinct team, and remarkable customers. We help you tackle acute challenges while building communication, leadership and decision-making habits that remain long after we’re gone. 

What We Hear

We don’t have a clear ACTION PLAN — who is supposed to be doing what by when?
It’s becoming obvious that our PEOPLE MANAGEMENT SKILLS are lacking at all leadership levels.
We often promote from within — how do we help employees LEARN TO BE LEADERS?
We had a change at the top and the new LEADERSHIP STYLE is very different.

If you asked our executive leaders to state our GOALS, I think you’d get a different answer from each of them.
How do we create a SAFE WORK ENVIRONMENT where people feel comfortable giving and receiving feedback and sharing ideas?

contact us

What We Hear

We don’t have a clear ACTION PLAN — who is supposed to be doing what by when?
It’s becoming obvious that our PEOPLE MANAGEMENT SKILLS are lacking at all leadership levels.
We often promote from within — how do we help employees LEARN TO BE LEADERS?
We had a change at the top and the new LEADERSHIP STYLE is very different.

If you asked our executive leaders to state our GOALS, I think you’d get a different answer from each of them.
How do we create a SAFE WORK ENVIRONMENT where people feel comfortable giving and receiving feedback and sharing ideas?

contact us

After Working With Us

 "Our non-profit organization had the privilege of participating in a strategic planning workshop led by Erica, and the experience was transformative. Erica spent an enormous amount of time getting to know our organization and our Board members, guiding us through exercises and discussions enabling us to be prepared for the work to be done during the workshop.

Erica has an exceptional ability to guide a group through complex challenges, ensuring that every voice is heard and valued. Her approach is both insightful and practical, helping us to not only define clear goals and objectives but also to develop actionable strategies to achieve them and be held accountable. The workshop was engaging, focused, and left our team feeling energized and aligned on our future goals.

If you're looking for a facilitator who can bring out the best in your team and help you navigate the strategic planning process with ease, look no further than Erica. We highly recommend Erica to any organization looking to strengthen their impact and plan for the future.” RANDALL D. CHASE | Vice President, Board of Directors STAND BESIDE THEM, INC "When we consider launching something new, I worry most about building the right thing. The talented bloom. team has been invaluable to our discovery process. I am confident our value is clear, and our position is strong, thanks to their guidance and expertise. I could not ask for better innovation partners."
KRISTEN ESHLEMAN | Director of Innovation Initiatives DAVIDSON COLLEGE CHARLOTTE MECKLENBURG LIBRARY "In a time of great disruption and great opportunity hiring the bloom. team marked one of the best decisions I’ve made in my career. The Charlotte Mecklenburg Library has benefited greatly from bloom.’s leadership. The bloom. team begins each engagement by asking hard questions before a project’s onset, shepherding teammates to help co-design novel and effective solutions, and maintaining a presence as the team shifts into execution." SETH ERVIN | Chief Innovation Officer CHAZIN & COMPANY ​​"As a growing company, it’s especially important for us to maintain high-quality standards and consistent processes as we scale. We needed someone that could facilitate strategic discussions as we plan for the future. Erica’s approach was direct, supportive, and solution-driven while keeping our company’s culture and values at the forefront in a way that felt respectful and inclusive. The Bloom. Team pushed us to take a deeper dive which resulted in specific strategies to ensure clear communication of our Company’s vision. I appreciated Erica’s effective communication skills and her ability to create an engaging and safe space for collaboration." P. ADELE CHAZIN 2D CONSULTING "There are hundreds (but most likely, thousands) of consultants in North Carolina (and beyond). Erica and bloom are unique in that they want to live your mission, challenge you about your purpose, and walk alongside you during your journey.

Am I biased? You bet. Erica and her team have worked with me on different projects, and I won't call anyone else next time." TRIP DURHAM

Leaders Are Your Lifeblood

Based on your team and specific challenges, we craft interactive (occasionally uncomfortable!) engagements that fit your needs. The following are a few areas of focus we can explore to enhance and develop your team and organization.

turn values into verbs

Values are things we do. We can’t “do” nouns, we can only “do” verbs, yet most of our values consist of words on a wall with no intent or action. We will help you select values that hold one another accountable and aid in decision-making. We will explore how those values come to life in your daily activities and determine what behaviors might be getting in the way of building a brave and courageous culture.

We will explore characteristics of leaders and managers and how each can impact an organization. We will discuss building trust while doing high stakes, important work that influences change. We’ll talk about leadership as a continuous journey of personal development and take time to reflect individually on opportunities for our own growth.

Clear is kind. Unclear is unkind. We’ll explore the Radical Candor Framework, establish what safety looks like, and discuss practices that enable creativity and collaboration to thrive. We will lean into curiosity and develop our empathy muscles so we can invite and engage in discussions that involve differing opinions.

A good leader focuses on coaching for development instead of coaching for performance. We will explore coaching questions that help leaders move from just fixing a problem to supporting team members’ growth and learning. We will learn how to give feedback that invites reflection and that is critically constructive of the work, not the worker.

We look to leaders during challenges, uncertainty, and when there’s a job to be done. Effective leaders must be the group’s emotional guide, bringing out the best in their teams. We will learn how to improve the four key areas that make up emotional intelligence: self-awareness, self-management, social awareness and relationship management. We will explore things like internal self-talk, self-compassion, and empathy.

This is a true passion place for us. Communication in our world is broken. We hide behind screens. We don’t listen to understand. We are distracted and struggle to be present, even with people who matter most. Done well, communication leads to stronger relationships, teams and communities. We’ll discuss vulnerability as an opportunity and listening as a game changer. We’ll explore communications tools and boundaries and practice having difficult conversations in healthy ways.

Transition. Transform. Transcend.

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